Terms & Conditions - Membership

BAA requires a member to take a Membership Program as a condition for obtaining the benefits of membership and Program coverage. The member must submit a complete, accurate Application form and pay the Flaps Aviation a non-refundable membership fee of the amount specified in the Application form. In the event of any change in the membership program coverage or status of any individual named in the Application, the member agrees to notify the Flaps Aviation within ten (10) days of such change and, if the change results in the affected individual owing an additional membership fee, the member agrees to pay the additional amount upon receipt of an invoice from the Flaps Aviation. As a prerequisite of this Membership program, the member understands that the illness of the Member must be informed to the Flaps Aviation well in advance. Any relevant and requisite documents requested by the Flaps Aviation must be produced and submitted with the BAA’s doctors immediately at the time of patient lift requirement, and members agree that such documents are subject to verification by the Flaps Aviation for better understanding and proper handling of the Member while shifting.

CASHLESS AIR AMBULANCE MEMBERSHIP-Comprehensive Family Program

Cashless Air Ambulance Family Program is the most privileged BAA Membership program for a family of 6 members i.e., Husband, Wife, 2 Unmarried Kids (up to 21 years) and your parents (father/mother ‘or’ in-laws-See Note*) valid for 1 year, whereby a privileged member is entitled to one free(See Note**) Air Ambulance patient transfer after 30 days from registration for anyone select critical ailment such as

Additionally, this privileged member is also entitled for a 50% discount for patient transfer for all diseases which are not an immediate threat to the life of the Patient and gives a breathing time such as Heart Disease, Pneumonia, Typhoid, Malaria, High / Low BP, Diabetes, Kidney Disorder, Lung Failure, and other stomach related diseases. A member can also avail 50% discount for diseases which are not an immediate threat to the life of a patient and or family member may plan the transfer in advance for diseases such as Knee replacement, Kidney Transplant, any Organ Transplant, Cancer, Road Accidents with lesser complications and all sorts of treatment not covered above.

Diseases covered under 50% discounted rates(which are not an immediate threat to life of the patient) shall be available for patient transfer after 15 days from registration. In case the member wishes to include grandparents and not parents or in-laws, they shall be allowed to be entered under the program subject to the total number of members being less than or equal to 6 members. Available within 15 days from the date of registration.

In case the requirement of patient lift arises for such grandparents, then they shall not be eligible for the one free patient transfer but considered under 50% discount for patient transfer after 15 days from registration for any of the diseases listed above.

Note*

Cashless Air Ambulance benefit shall be available to member if age on the date of taking the membership is < 65 years. Members who have crossed 65 years shall still be eligible for the 50% discounted rates.

Age limit for < 65 years applies even to Parents (father / mother ‘or’ in-laws) and grandparents for becoming eligible for Free Air Ambulance patient transfer. Parents or grandparents who have crossed 65 years shall still be eligible for 50% discounted rate.

Note ** Member shall be eligible only for 1 free air ambulance transfer for a family of 6 which means if either of the family member avails one (1) free air ambulance in the first year, all subsequent patient transfer in that year shall come under the 50% category for those members other than the one who availed the first 1 free air ambulance transfer. Even the second patient transfer availed by same family member who availed the first 1 free air ambulance transfer shall also come under the 50% discount category of patient shifting.

Note***

This critical ailment will be covered under Cashless only from the second year of membership. First year will fall under a 50% discounted tariff.

CASHLESS AIR AMBULANCE MEMBERSHIP- Extended Family Program

Cashless Air Ambulance Family Program is the most privileged BAA Membership program for a family of 6 members i.e., Husband, Wife, 2 Unmarried Kids (up to 21 years) and your parents (father/mother ‘or’ in-laws-See Note*) valid for 1 year, whereby a privileged member is entitled to one free(See Note**) Air Ambulance patient transfer after 30 days from registration for anyone select critical ailment such as

Additionally, this privileged member is also entitled for a 50% discount for patient transfer for all diseases which are not an immediate threat to the life of the Patient and gives a breathing time such as Heart Disease, Pneumonia, Typhoid, Malaria, High / Low BP, Diabetes, Kidney Disorder, Lung Failure, and other stomach related diseases. A member can also avail 50% discount for diseases which are not an immediate threat to the life of a patient and or family member may plan the transfer in advance for diseases such as Knee replacement, Kidney Transplant, any Organ Transplant, Cancer, Road Accidents with lesser complications and all sorts of treatment not covered above.

Diseases covered under 50% discounted rates(which are not an immediate threat to life of the patient) shall be available for patient transfer after 15 days from registration. In case the member wishes to include grandparents and not parents or in-laws, they shall be allowed to be entered under the program subject to the total number of members being less than or equal to 6 members. Available within 15 days from the date of registration.

In case the requirement of patient lift arises for such grandparents, then they shall not be eligible for the one free patient transfer but considered under 50% discount for patient transfer after 15 days from registration for any of the diseases listed above.

Note* Cashless Air Ambulance benefit shall be available to member if age on the date of taking the membership is < 75 years. Members who have crossed 75 years shall still be eligible for the 50% discounted rates. Age limit for < 75 years applies even to Parents (father / mother ‘or’ in-laws) and grandparents for becoming eligible for Free Air Ambulance patient transfer. Parents or grandparents who have crossed 75 years shall still be eligible for 50% discounted rate. Note ** Member shall be eligible only for 1 free air ambulance transfer for a family of 6 which means if either of the family member avails one (1) free air ambulance in the first year, all subsequent patient transfer in that year shall come under the 50% category for those members other than the one who availed the first 1 free air ambulance transfer. Even the second patient transfer availed by same family member who availed the first 1 free air ambulance transfer shall also come under the 50% discount category of patient shifting.

Note*** This critical ailment will be covered under Cashless only from the second year of membership. First year will fall under a 50% discounted tariff.

CASHLESS AIR AMBULANCE MEMBERSHIP - Individual Program

Cashless Air Ambulance Individual Program is the most privileged BAA Membership program for an Individual (note *)and valid for 1 year, whereby a privileged member is entitled to one free Air Ambulance patient transfer after 30 days from registration for anyone select critical ailment such as

Additionally, this privileged member is also entitled for a 50% discount for patient transfer for all diseases which are not an immediate threat to the life of the Patient and gives a breathing time such as Heart Disease, Pneumonia, Typhoid, Malaria, High / Low BP, Diabetes, Kidney Disorder, Lung Failure, and other stomach related diseases. A member can also avail 50% discount for diseases which are not an immediate threat to the life of a patient and or family member may plan the transfer in advance for diseases such as Knee replacement, Kidney Transplant, any Organ Transplant, Cancer, Road Accidents with lesser complications and all sorts of treatment not covered above.#

# All of these diseases under the 50% category also shall require the medical reports and scanned reports and these shall be for getting a better medical treatment in a hospital and not for availing chartered air craft under the garb or medical air ambulance Diseases covered under 50% discounted rates(which are not an immediate threat to life of the patient) shall be available for patient transfer after 15 days from registration.

Note* Cashless Air Ambulance benefit shall be available to member if age on the date of taking the membership is < 65 years. Members who have crossed 65 years shall still be eligible for the 50% discounted rates.

Note** This critical ailment will be covered under Cashless only from the second year of membership. First year will fall under a 50% discounted tariff.

General Conditions Applicable to the Cash less Program:

  1. BAA is responsible for Airport-To-Airport patient transfer and the member will have to independently arrange and pay for the Road Ambulance (both sides) and Airport Handling charges on actuals which are nominal costs and applicable government taxes. Approx. costs are given in the website under the list of Airports Category at the bottom portion.
  2. Only 1 attendant will be allowed to travel with the patient under normal conditions and also during monsoon or any bad weather or any other condition which is against air safety and against safe operations of the aircraft as not permitted by DGCA, AAI or any other competent authority. And in case the pilot approves the 2nd attendant, it can be done at a minimum chargeable amount of Rs. 50,000.
  3. The applicant or any member applying for the Membership Program should not be under hospitalisation for critical ailments mentioned above during the registration of membership or under any homecare/other rehabilitation centres due to any diseases at the time of registration of membership. BAA will not be able to facilitate such a requirement or request. This condition of non-hospitalisation is applicable for the first year of membership and not at the time of renewal of membership. But condition of Non Home care/ Non rehabilitation centre is applicable at all times and not only for first year.
  4. The patient shall be in an ICU situation for all the above 6 critical ailments at the time of shifting the patient from one city to another city for better treatment only if it is confirmed by BAA doctor.
  5. The patient shifting shall be done only for taking the patient to a different city super speciality hospital for treatment and final decision shall be taken by BAA doctor for claiming under the Cashless Program.
  6. If the patient is under home care (post discharge), he will be coming under the 50% category irrespective of the condition of the patient.
  7. The privileged member also qualifies to avail benefits ‘or’ discounts from our business associates such as multi-specialty hospitals in various metros and cities, 3300+ pharmacy outlets for medicine and private label health and FMCG products PAN India, 144+ Diagnostic discounts PAN. However, offers from our business associates are as per their own terms and conditions and are subject to change. Book Air Ambulance – Flaps Aviation will not be held responsible for any deficiency in services by such business associates other than Air Ambulance services.
  8. In case of booking of aircraft in case of an emergency, as cited in various sections above which specifically qualifies for 50% discount category, advance payment of 50% shall be paid in advance before the aircraft gets blocked for the member for the patient lift. For Cashless Air ambulance program where airport handling charges are free, there is no need to pay any advance payment towards booking of aircraft. But in case of cashless air ambulance program where airport handling charges are applicable, he/she shall pay 100% of airport handling charges at the time of booking aircraft.
  9. Multiple Memberships under the same name of member not allowed during the same year. Also multiple memberships under the family member is also not allowed during the year.